Book your stay on our website
and save up to 10%
compared to Booking.com!
Biwa Tulum Hotel Exterior photoBiwa Tulum Hotel Exterior photoBiwa Tulum Hotel Exterior photo

Biwa Tulum – A Favorite for Families in Tulum

•
8.6|Great
Check rooms and rates
From$45 /nightOnly on Our Website-10%
Check-in
08Nov
Check-out
09Nov
Guests
2 Guests
Key details

About the Hotel

Av. Satelite Norte Y Calle Bubullek, Tulum, 77780
-
Steps from Plaza Andador Tulum
Great
8.6
9.4
/10
4.8
4.5
/5

4-star downtown Tulum hotel with rooftop bar and eco-inspired design

Amenities & Recreation

Biwa Tulum offers a year-round outdoor pool with a shallow end and sun loungers. Guests can play billiards in the shared lounge area or use the fitness center. The hotel provides bicycle rental for exploring downtown Tulum and free private parking on site.

Rooms & Suites

Each air-conditioned room at Biwa Tulum has city views, a flat-screen TV, and a safety deposit box. Select rooms include a kitchen with a fridge, stovetop, and minibar, plus a balcony with chairs. The hotel invested in local artisans for the decor, inspired by the nacreous pearl.

Dining & On-Site Services

The on-site restaurant serves diverse cuisines and offers kids' meals, wine, and champagne. Don Tomás, a coffee house on the ground floor, serves breakfast and lunch with in-house baked bread. Room service is available, and the hotel also offers a paid airport shuttle to Cozumel International Airport (78 km).

Location & Access

Biwa Tulum is located in the center of Tulum, a 5-minute walk to the main street with shops and restaurants. The Tulum Archeological Site is 3.7 km away, and Tulum Bus station is 1 km from the hotel. Guests can use collectivos (local buses) to reach the beach area and nearby attractions like Parque Nacional Tulum.

Wellness & Relaxation

The hotel offers full body, foot, and neck massage services for guests. Couples massage and back massage are available on request. Access to a nearby wellness spa is provided through the concierge service.

Highlights

Design: Decor inspired by nacreous pearl by local artisans

Amenities: Rooftop bar with sunset views & billiards room

Rooms: Kitchen-equipped suites with balconies

Location: 1 km from Tulum Bus station, 3.7 km from ruins

Soothing: Couples and full body massage services

Family: Kids' meals & family rooms with two bedrooms

“This hotel's location near Tulum's main strip strikes a good balance between value and accessibility. The rooms include kitchenettes, a definite plus, and the decor draws inspiration from the nacreous pearl, setting it apart. While the rooftop bar's hours may vary, the overall offering is modern and conveniently situated.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Twin Room
    2 persons
    345 sq. feet
    2 Single beds
    Air conditioning
    Heating
  • Double Room Balcony
    2 persons
    345 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Junior Suite Balcony
    2 persons
    865 sq. feet
    1 Queen-size bed and 2 Single beds
    Air conditioning
    Balcony

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.0/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • VIP check-in/ -out
  • Concierge desk
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Welcome drink

Dining

  • Restaurant

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Sun terrace
  • Leisure/ TV room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Public Bath
  • Shallow end

Room features

  • Air conditioning
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

At Biwa Tulum, guests are invited to indulge in a delightful culinary experience at Don Tomás, a charming restaurant that embraces the rich flavors of Mexican and local cuisine. From breakfast to lunch, the warm and family-friendly atmosphere sets the perfect stage for enjoying authentic dishes crafted with care.
  • Don Tomás

    Mexican, Local
    Ambiance
    Family-friendly and inviting, ideal for gatherings and leisurely meals.
    Key Offerings
    Savor a variety of vegetarian options, with a focus on traditional Mexican flavors and local ingredients.
    Reservation
    Recommended for larger groups, but not required for individual diners.
    Open for breakfast and lunch from 7:00 AM to 3:00 PM daily, except Saturday until 2:00 PM.

Biwa Tulum Location

Av. Satelite Norte Y Calle Bubullek, Tulum, 77780
Map view
Nearby
TulumMexico
Las Pinturas
1900 ft
Carretera Tulum Boca Paila KM 5.2
Casita Xaman
1800 ft
Aldea Zama
Piramide del Pensamiento Positivo
1900 ft
Store
Mixik
1700 ft
Gallery
Hernandez Gallery Tulum
1300 ft
Av Tulum S/N
Tulum Underwater
2700 ft
Gallery
La Hoja Verde
1900 ft
Park
Jungla Maya Native Park
2700 ft
Cenote Caracon
2700 ft
Restaurants
El Asadero
500 ft
Avenida Satelite Norte Mz 23 Lt.5 Between Sagitario and Oriente
Cafe Don Tomas
200 ft
Av. Satelite Norte Inside the Hotel Biwa
Marco Polo Tulum
700 ft
Calle Sagitario Pte Corner with Av. Satelite
Vitalis
600 ft
Avenida Satelite Esquina Saguitario
Casa Papa Rey
700 ft
Av. Satelite esquina Sagitario Entre Calle polar y Sagitario
Ginger
1100 ft
Calle Polar Mza 5 Lote 9-1
La Malquerida
1600 ft
Calle Centauro Sur Local 1 Esquina. Avenida Tulum Colonia Centro Restaurante Cantina
Mel & Jo's
1000 ft
Calle Satelite Norte
Mestixa
900 ft
Av satelite Between Av. Tulum and Calle Polar Pte
Acqua e Farina
1000 ft
Av. Satellite Esquina Carretera Cancun -tulum
La Querida
1600 ft
Calle Centauro
Explore Tulum
Explore Tulum
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Laguna Kaan Luum
Laguna Kaan Luum
8 minutes walking
A stunning natural lagoon with crystal-clear waters, ideal for swimming and relaxing in a serene setting.
MiNiAtUrE art Gallery
MiNiAtUrE art Gallery
10 minutes walking
A unique art gallery featuring miniature artworks by local artists, showcasing Tulum's vibrant creative scene.
Tulum Monkey Sanctuary
Tulum Monkey Sanctuary
9 minutes walking
An interactive sanctuary where guests can observe and learn about rescued monkeys in a natural habitat.
Tulum Archaeological Site
Tulum Archaeological Site
10 minutes driving
An ancient Mayan site with impressive ruins overlooking the sea, providing rich historical insights.
Cenote Zacil-Ha
Cenote Zacil-Ha
9 minutes walking
A beautiful cenote perfect for swimming and relaxation, featuring facilities for sunbathing and light snacks.
Parque Dos Ojos
Parque Dos Ojos
18 minutes walking
A popular hiking spot with stunning views and trails, offering adventure for those seeking nature and exploration.
Yoga Classes
10 minutes driving
Local studios offer various yoga classes for all levels, often set in tranquil outdoor environments.
El Asadero
El Asadero
2 minutes walking
A casual eatery known for its delicious grilled meats and local flavors, perfect for a hearty meal.
Cafe Don Tomas
Cafe Don Tomas
1 minute walking
A cozy café ideal for breakfast and coffee lovers, featuring fresh pastries and a relaxed atmosphere.
Marco Polo Tulum
Marco Polo Tulum
3 minutes walking
An Italian restaurant offering a variety of pasta dishes and seafood in a charming setting with outdoor seating.
Hernandez Gallery Tulum
Hernandez Gallery Tulum
5 minutes walking
An art gallery showcasing local talent, often hosting exhibitions and events, great for culture enthusiasts.
Live Music at Casa Papa Rey
3 minutes walking
A vibrant bar featuring live music and a lively atmosphere, perfect for enjoying evening entertainment.
Tips on navigating the city
  • City Centre
    Tulum 11 min  ·  3000 ft
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 94 min  ·  38.8 mi
    Cozumel (CZM) 121 min  ·  49.8 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:30
Check-out
from 07:00-12:00
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs MXN 240.0 per person.
Pets
Pets are not allowed.
Number of rooms:
14

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Cleanliness
9.1/10
Comfort
9.3/10
Facilities
9.0/10
Free Wi-Fi
8.8/10
Location
8.5/10
Staff
9.2/10
Value for money
8.8/10
Pros
Spacious rooms
Convenient location
Friendly staff
Clean pool
Cons
Neighborhood noise
Dated TV
Guest reviews
based on 235 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews

Next best alternative

Consider them for your next trip.