Av. Satelite Norte Y Calle Bubullek, Tulum, 77780,
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Steps from Plaza Andador Tulum
Great
8.6
9.4
/10
4.8
4.5
/5
Loved by Biwa Tulum guests
Great location
Spacious room
Helpful staff
Bike rental
"The room was very spacious with a high ceiling and clean, the pool was nice and clean, and the A/C was working great."
Sumiko from United States
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"The hotel is incredibly clean with great common areas including a rooftop area."
jmarti123 from United States
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"Loved my room Great layout with plenty of room for luggage and moving around."
Marguerite
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4-star downtown Tulum hotel with rooftop bar and eco-inspired design
Amenities & Recreation
Biwa Tulum offers a year-round outdoor pool with a shallow end and sun loungers. Guests can play billiards in the shared lounge area or use the fitness center. The hotel provides bicycle rental for exploring downtown Tulum and free private parking on site.
Rooms & Suites
Each air-conditioned room at Biwa Tulum has city views, a flat-screen TV, and a safety deposit box. Select rooms include a kitchen with a fridge, stovetop, and minibar, plus a balcony with chairs. The hotel invested in local artisans for the decor, inspired by the nacreous pearl.
Dining & On-Site Services
The on-site restaurant serves diverse cuisines and offers kids' meals, wine, and champagne. Don Tomás, a coffee house on the ground floor, serves breakfast and lunch with in-house baked bread. Room service is available, and the hotel also offers a paid airport shuttle to Cozumel International Airport (78 km).
Location & Access
Biwa Tulum is located in the center of Tulum, a 5-minute walk to the main street with shops and restaurants. The Tulum Archeological Site is 3.7 km away, and Tulum Bus station is 1 km from the hotel. Guests can use collectivos (local buses) to reach the beach area and nearby attractions like Parque Nacional Tulum.
Wellness & Relaxation
The hotel offers full body, foot, and neck massage services for guests. Couples massage and back massage are available on request. Access to a nearby wellness spa is provided through the concierge service.
Highlights
Design: Decor inspired by nacreous pearl by local artisans
Amenities: Rooftop bar with sunset views & billiards room
Rooms: Kitchen-equipped suites with balconies
Location: 1 km from Tulum Bus station, 3.7 km from ruins
Soothing: Couples and full body massage services
Family: Kids' meals & family rooms with two bedrooms
“This hotel's location near Tulum's main strip strikes a good balance between value and accessibility. The rooms include kitchenettes, a definite plus, and the decor draws inspiration from the nacreous pearl, setting it apart. While the rooftop bar's hours may vary, the overall offering is modern and conveniently situated.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Twin Room
2 persons
345 sq. feet
2 Single beds
Air conditioning
Heating
room details
Double Room Balcony
2 persons
345 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Junior Suite Balcony
2 persons
865 sq. feet
1 Queen-size bed and 2 Single beds
Air conditioning
Balcony
room details
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.0/10Review score
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
VIP check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Billiard tables
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Welcome drink
Dining
Restaurant
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Sun loungers
Sun terrace
Leisure/ TV room
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Shallow end
Room features
Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Biwa Tulum, guests are invited to indulge in a delightful culinary experience at Don Tomás, a charming restaurant that embraces the rich flavors of Mexican and local cuisine. From breakfast to lunch, the warm and family-friendly atmosphere sets the perfect stage for enjoying authentic dishes crafted with care.
Don Tomás
Mexican, Local
Ambiance
Family-friendly and inviting, ideal for gatherings and leisurely meals.
Key Offerings
Savor a variety of vegetarian options, with a focus on traditional Mexican flavors and local ingredients.
Reservation
Recommended for larger groups, but not required for individual diners.
Open for breakfast and lunch from 7:00 AM to 3:00 PM daily, except Saturday until 2:00 PM.
Biwa Tulum Location
Av. Satelite Norte Y Calle Bubullek, Tulum, 77780,
Map view
City landmarks
Beach
Tulum
1.9 mi
Museum
Parque Nacional de Tulum
1.7 mi
Landmark
MiNiAtUrE art Gallery
2700 ft
Landmark
Laguna Kaan Luum
2200 ft
Landmark
Tulum Monkey Sanctuary
2300 ft
Landmark
Cenote Zacil-Ha
2300 ft
Landmark
Temple of Doom
2300 ft
Mall
Super Chedraui
5000 ft
Landmark
Parque Dos Ojos
4900 ft
Landmark
Cenote Yax Kin Camping
4900 ft
Landmark
Dunosusa
2700 ft
Park
Parque Dos Aguas
2700 ft
Landmark
Dos Aguas Park
3300 ft
Landmark
Cenotes Casa Tortuga Tulum
4900 ft
Landmark
Hidden Worlds Hilario's Well
4900 ft
Public Building
Casa de la Cultura
3900 ft
Nearby
TulumMexico
Las Pinturas
1900 ft
Carretera Tulum Boca Paila KM 5.2
Casita Xaman
1800 ft
Aldea Zama
Piramide del Pensamiento Positivo
1900 ft
Store
Mixik
1700 ft
Gallery
Hernandez Gallery Tulum
1300 ft
Av Tulum S/N
Tulum Underwater
2700 ft
Gallery
La Hoja Verde
1900 ft
Park
Jungla Maya Native Park
2700 ft
Cenote Caracon
2700 ft
Restaurants
El Asadero
500 ft
Avenida Satelite Norte Mz 23 Lt.5 Between Sagitario and Oriente
Cafe Don Tomas
200 ft
Av. Satelite Norte Inside the Hotel Biwa
Marco Polo Tulum
700 ft
Calle Sagitario Pte Corner with Av. Satelite
Vitalis
600 ft
Avenida Satelite Esquina Saguitario
Casa Papa Rey
700 ft
Av. Satelite esquina Sagitario Entre Calle polar y Sagitario
Ginger
1100 ft
Calle Polar Mza 5 Lote 9-1
La Malquerida
1600 ft
Calle Centauro Sur Local 1 Esquina. Avenida Tulum Colonia Centro Restaurante Cantina
Mel & Jo's
1000 ft
Calle Satelite Norte
Mestixa
900 ft
Av satelite Between Av. Tulum and Calle Polar Pte
Acqua e Farina
1000 ft
Av. Satellite Esquina Carretera Cancun -tulum
La Querida
1600 ft
Calle Centauro
Explore Tulum
Explore Tulum
Top Attractions
Activities
Dining
Entertainment
Laguna Kaan Luum
8 minutes walking
A stunning natural lagoon with crystal-clear waters, ideal for swimming and relaxing in a serene setting.
MiNiAtUrE art Gallery
10 minutes walking
A unique art gallery featuring miniature artworks by local artists, showcasing Tulum's vibrant creative scene.
Tulum Monkey Sanctuary
9 minutes walking
An interactive sanctuary where guests can observe and learn about rescued monkeys in a natural habitat.
Tulum Archaeological Site
10 minutes driving
An ancient Mayan site with impressive ruins overlooking the sea, providing rich historical insights.
Cenote Zacil-Ha
9 minutes walking
A beautiful cenote perfect for swimming and relaxation, featuring facilities for sunbathing and light snacks.
Parque Dos Ojos
18 minutes walking
A popular hiking spot with stunning views and trails, offering adventure for those seeking nature and exploration.
Yoga Classes
10 minutes driving
Local studios offer various yoga classes for all levels, often set in tranquil outdoor environments.
El Asadero
2 minutes walking
A casual eatery known for its delicious grilled meats and local flavors, perfect for a hearty meal.
Cafe Don Tomas
1 minute walking
A cozy café ideal for breakfast and coffee lovers, featuring fresh pastries and a relaxed atmosphere.
Marco Polo Tulum
3 minutes walking
An Italian restaurant offering a variety of pasta dishes and seafood in a charming setting with outdoor seating.
Hernandez Gallery Tulum
5 minutes walking
An art gallery showcasing local talent, often hosting exhibitions and events, great for culture enthusiasts.
Live Music at Casa Papa Rey
3 minutes walking
A vibrant bar featuring live music and a lively atmosphere, perfect for enjoying evening entertainment.
Tips on navigating the city
City Centre
Tulum 11 min · 3000 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 94 min · 38.8 mi
Cozumel (CZM) 121 min · 49.8 mi
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Property information and rules
Check-in
from 15:00-23:30
Check-out
from 07:00-12:00
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs MXN 240.0 per person.
Pets
Pets are not allowed.
Number of rooms:
14
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Cleanliness
9.1/10
Comfort
9.3/10
Facilities
9.0/10
Free Wi-Fi
8.8/10
Location
8.5/10
Staff
9.2/10
Value for money
8.8/10
Pros
Spacious rooms
Convenient location
Friendly staff
Clean pool
Cons
Neighborhood noise
Dated TV
Guest reviews
based on 235 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.