Av. Satelite Norte Y Calle Bubullek, Tulum, 77780,
-
Steps from Plaza Andador Tulum
Great
8.5
9.4
/10
4.8
4.5
/5
Loved by Biwa Tulum guests
Great location
Spacious room
Helpful staff
Bike rental
"The room was very spacious with a high ceiling and clean, the pool was nice and clean, and the A/C was working great."
Sumiko from United States
read full review
"The hotel is incredibly clean with great common areas including a rooftop area."
jmarti123 from United States
read full review
"Loved my room Great layout with plenty of room for luggage and moving around."
Marguerite
read full review
4-star downtown Tulum hotel with rooftop bar and eco-inspired design
Amenities & Recreation
Biwa Tulum offers a year-round outdoor pool with a shallow end and sun loungers. Guests can play billiards in the shared lounge area or use the fitness center. The hotel provides bicycle rental for exploring downtown Tulum and free private parking on site.
Rooms & Suites
Each air-conditioned room at Biwa Tulum has city views, a flat-screen TV, and a safety deposit box. Select rooms include a kitchen with a fridge, stovetop, and minibar, plus a balcony with chairs. The hotel invested in local artisans for the decor, inspired by the nacreous pearl.
Dining & On-Site Services
The on-site restaurant serves diverse cuisines and offers kids' meals, wine, and champagne. Don Tomás, a coffee house on the ground floor, serves breakfast and lunch with in-house baked bread. Room service is available, and the hotel also offers a paid airport shuttle to Cozumel International Airport (78 km).
Location & Access
Biwa Tulum is located in the center of Tulum, a 5-minute walk to the main street with shops and restaurants. The Tulum Archeological Site is 3.7 km away, and Tulum Bus station is 1 km from the hotel. Guests can use collectivos (local buses) to reach the beach area and nearby attractions like Parque Nacional Tulum.
Wellness & Relaxation
The hotel offers full body, foot, and neck massage services for guests. Couples massage and back massage are available on request. Access to a nearby wellness spa is provided through the concierge service.
Highlights
Design: Decor inspired by nacreous pearl by local artisans
Amenities: Rooftop bar with sunset views & billiards room
Rooms: Kitchen-equipped suites with balconies
Location: 1 km from Tulum Bus station, 3.7 km from ruins
Soothing: Couples and full body massage services
Family: Kids' meals & family rooms with two bedrooms
“This hotel's location near Tulum's main strip strikes a good balance between value and accessibility. The rooms include kitchenettes, a definite plus, and the decor draws inspiration from the nacreous pearl, setting it apart. While the rooftop bar's hours may vary, the overall offering is modern and conveniently situated.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Twin Room
2 persons
32 sq. feet
2 Single beds
Air conditioning
Heating
room details
Double Room Balcony
2 persons
32 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Junior Suite Balcony
2 persons
80 sq. feet
2 Single beds
Air conditioning
Balcony
room details
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
Sun
Mon
Tue
Wed
Thu
Fri
Sat
September 2026
21
22
23
24
25
26
27
28
29
30
1
2
3
4
October 2026
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November 2026
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December 2026
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
January 2027
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
February 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
March 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
April 2027
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
May 2027
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
June 2027
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
July 2027
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
August 2027
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
Choose dates to see prices
Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.9/10Review score
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Billiard tables
Guest Parking
Private parking is possible on site for free.
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Welcome drink
Dining
Restaurant
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Sun loungers
Sun terrace
Leisure/ TV room
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Shallow end
Room features
Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Show more
Dining Onsite
At Biwa Tulum, guests are invited to indulge in a delightful culinary experience at Don Tomás, a charming restaurant that embraces the rich flavors of Mexican and local cuisine. From breakfast to lunch, the warm and family-friendly atmosphere sets the perfect stage for enjoying authentic dishes crafted with care.
Don Tomás
Mexican, Local
Ambiance
Family-friendly and inviting, ideal for gatherings and leisurely meals.
Key Offerings
Savor a variety of vegetarian options, with a focus on traditional Mexican flavors and local ingredients.
Reservation
Recommended for larger groups, but not required for individual diners.
Open for breakfast and lunch from 7:00 AM to 3:00 PM daily, except Saturday until 2:00 PM.
Biwa Tulum Location
Av. Satelite Norte Y Calle Bubullek, Tulum, 77780,
Explore Tulum
Explore Tulum
Top Attractions
Activities
Dining
Entertainment
Laguna Kaan Luum
8 minutes walking
A stunning natural lagoon with crystal-clear waters, ideal for swimming and relaxing in a serene setting.
MiNiAtUrE art Gallery
10 minutes walking
A unique art gallery featuring miniature artworks by local artists, showcasing Tulum's vibrant creative scene.
Tulum Monkey Sanctuary
9 minutes walking
An interactive sanctuary where guests can observe and learn about rescued monkeys in a natural habitat.
Tulum Archaeological Site
10 minutes driving
An ancient Mayan site with impressive ruins overlooking the sea, providing rich historical insights.
Cenote Zacil-Ha
9 minutes walking
A beautiful cenote perfect for swimming and relaxation, featuring facilities for sunbathing and light snacks.
Parque Dos Ojos
18 minutes walking
A popular hiking spot with stunning views and trails, offering adventure for those seeking nature and exploration.
Yoga Classes
10 minutes driving
Local studios offer various yoga classes for all levels, often set in tranquil outdoor environments.
El Asadero
2 minutes walking
A casual eatery known for its delicious grilled meats and local flavors, perfect for a hearty meal.
Cafe Don Tomas
1 minute walking
A cozy café ideal for breakfast and coffee lovers, featuring fresh pastries and a relaxed atmosphere.
Marco Polo Tulum
3 minutes walking
An Italian restaurant offering a variety of pasta dishes and seafood in a charming setting with outdoor seating.
Hernandez Gallery Tulum
5 minutes walking
An art gallery showcasing local talent, often hosting exhibitions and events, great for culture enthusiasts.
Live Music at Casa Papa Rey
3 minutes walking
A vibrant bar featuring live music and a lively atmosphere, perfect for enjoying evening entertainment.
Tips on navigating the city
City Centre
Tulum 11 min · 3000 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 94 min · 38.8 mi
Cozumel (CZM) 121 min · 49.8 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:30
Check-out
from 07:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs MXN 240.0 per person.
Pets
Pets are not allowed.
Number of rooms:
14
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 162 verified reviews
8.8 /10
Great
92 %
Recommend
Cleanliness
9.2/10
Comfort
9.3/10
Facilities
8.9/10
Free Wi-Fi
9.2/10
Location
8.5/10
Staff
9.2/10
Value for money
8.8/10
Pros
Spacious rooms
Convenient location
Friendly staff
Clean pool
Cons
Neighborhood noise
Dated TV
Guest reviews
based on 242 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Show more reviews
FAQs
About Biwa Tulum
What is the distance from Biwa Tulum to Tulum Archeological Site?
Biwa Tulum is located 4 km from Tulum Archeological Site.
How far is Biwa Tulum from Cozumel International Airport?
The nearest airport, Cozumel International Airport, is 78 km from Biwa Tulum.
What are the check-in and check-out times at Biwa Tulum?
Check-in starts at 15:00, and check-out is by 12:00.
Is parking available at Biwa Tulum?
Free private parking is available on-site at Biwa Tulum.
What dining options are available at Biwa Tulum?
Biwa Tulum features an on-site restaurant and a lounge bar.
What services does Biwa Tulum provide for business travelers?
The hotel includes a business center with high-speed internet access.
What amenities does Biwa Tulum offer in its guest rooms?
Rooms are equipped with air conditioning, flat-screen TV, coffee maker, and a private bathroom.
What recreational activities can guests enjoy at Biwa Tulum?
Guests can enjoy billiards, biking, and access to an outdoor swimming pool.
Is breakfast included in the stay at Biwa Tulum?
Breakfast is available at an additional charge of 200 MXN.
How close is Biwa Tulum to the center of Tulum?
Biwa Tulum is within a 10-minute walk from the center of Tulum.
Which nearby restaurants are close to Biwa Tulum?
Nearby restaurants include Liquido Y Solido, Restaurant Bar Natty Dread, Casa Papa Rey, and Pook Chuuk Tulum, all located within 0.5 km.